A tech-company executive once told us how much he hated his email. “You know,” he told us, “I wish I could just blow up my inbox. People’s emails are terrible, and they all want something from me.” From our conversations with hundreds of CEOs and executives over the years, we can tell you he’s not alone. Many have come to loathe the constant influx of email to their inbox. The big idea? You need to get good at writing emails. It starts with identifying
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