Google Drive had a humbling service disruption yesterday for the majority of its users, whereby virtually no one was able to access any of their important documents. The disruption included their popular services such as Google Docs, Drive, Slides, as well as Sheets. When users tried to access their documents, they saw a blank page with a “500 server” error on it.
It took Google nearly 6 hours to repair their popular cloud service. Here’s a screenshot of what we saw when we tried to access our Google Apps status page:
This is their second service disruption this week – their last disruption was on 10/21/14 from 7:07 PM until midnight.
If your business depends on cloud services, these kind of service disruptions are costing you money. For example, if your Salesforce records have links to Google documents, and your sales meeting just started, you’ll be missing out on critical information to make any kind of informed decision.
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