social media

The internet and smartphones have given us hundreds of channels to contact each other, but which ones do we use, and when? Urgency Levels in Communication Hierarchy Choosing the correct channel is all about the urgency of the message. Here’s our rundown of the top 7 modern communication channels, ranked from the least to the most urgent. 7. Email (48 hrs) Email is typically best for when you need a digital “paper trail” or are communicating with people outside of your organization. The downside is