See all articles
MYTH: unhappy customers tell 9-10 people about their experience. This is an old maxim in marketing and business. And it’s wrong. The 1970s Coca-Cola Study The original “unhappy customers tell 9-10 people about their experience”
7 Advanced Dropbox Features You Didn’t Know
By now you probably have a Dropbox account, and quite possibly, more just than one. The beauty of Dropbox is its simplicity. Drop a file in a folder and it’s magically synced to Dropbox—safe, secure, . . .
Write This, Not That (10 Email Etiquette Rules You Need to Know)
The Email Subject Line Pitch from Daniel Pink on Vimeo. Table of Contents 11 Email Etiquette Rules 1. One Idea or Request per Email 2. Write at a 6th-Grade Reading Level 3. Catch Every Typo . . .
Label Sharing Is an Awesome Coaching Tool
We’ve all gotten terrible emails. Too long, too short, angry-sounding, unclear, full of grammar errors—the mistakes come in all forms. It’s especially bad to get a bad email from your supplier or a salesperson. In . . .
New: Full Basecamp 3 Backup Support
We’re proud to announce cloudHQ as the only company to fully support 37Signals’ newest project management platform, Basecamp 3, with an automated, real-time cloud backup. Automatic Basecamp 3 Backup Basecamp is used . . .
How to Organize Email by Project
Table of contents Create a Label or Folder for Each Project Use Rules and Filters to Automate the Process Experience the Ease of Shared Gmail Labels The Payoff Share a Gmail Label Ever lose 10 . . .
Overwhelmed? 7 Ways to Be Productive Anyway
Feel overwhelmed at work? It happens to all of us sometimes. Ironically, having too much to do can easily sap you of your motivation to do much of anything. Here are some tips you can . . .
How Sales Teams Use Gmail Labels to Close More Deals
Recently we heard about how the company Rentec Direct was using cloudHQ’s Gmail Label Sharing Chrome extension to dramatically improve how they responded to inbound leads. Rentec Direct sells property management software. Janell Kittleson is . . .
How to Manage Your Digital Receipts
How do you store and organize the receipts you receive by email? We often hear people say: “print to PDF.” If that’s what you’ve been doing, we’ve got 2 better, faster, easier . . .
Get cloudHQ tips delivered straight to your inbox
We'll email you 1-3 times per week—and never share your information.